About Us
Welcome to MATIVELLE
We believe online shopping should feel straightforward—from understanding a product to knowing where to turn for help.
At MATIVELLE, our goal is to make that experience a little easier, with clear information, practical details, and approachable customer support.
Our Approach
The details matter. We want you to understand what you’re choosing, what’s included, and what to expect before placing an order.
That same approach extends beyond the product page. Clear shipping information and accessible return and exchange policies help you make decisions that work for you.
Here to Help
Whether you have a question before buying or need assistance with an order, you can reach us at jsxmmz@mativelle.com.
Our customer service hours are Monday through Friday, 9:00 a.m.–5:00 p.m. Eastern Time. We are closed on Saturdays and Sundays.
Who We Are
MATIVELLE is operated by CANVAS CLIQUE LLC. Our online store serves customers in the 48 contiguous United States and Washington, DC.
Thank you for getting to know MATIVELLE.